Sometimes requests for our products come right out of the blue – this was one such occasion, from the middle of the deep blue of the mediterranean sea !!
We received in an email requesting information for our products from the Eclipse yacht – seeing the word yacht it was assumed ( without investigation ) that the request was from a south coast yacht builder or hire company in the UK . On closer investigation it was found that the yacht was sailing the seas in the mediterranean sea and belonged to one Mr Roman Abramovich – so unfortunately a visit was not possible.
With communication back and forth with the Chief Steward we were able to assist the client with their requirements and made arrangements for the goods to be dispatched so they could be flown on board to where ever the yacht happened to be sailing via their specialist couriers in Barcelona.
We wonder what will top this.