(Image courtesy of Amano)
What was needed?
Earlier this year, we were contacted by the team from the Swan in West Malling. They were opening a new Italian restaurant, Amano, not far from their current site and needed new tableware to complement their Italian themed establishment.
Alongside an array of new tableware, Nick, Darryl and Fabio of Amano were also looking for a selection of wine coolers. The new crockery had to be in neutral colours to complement their theme and needed to be delivered to a tight deadline of just 5 weeks.
We invited Nick, Darryl and Fabio down to our premises in Grayshott, Surrey on the 20th April 2018. As with all our clients, we gave Nick, Darryl and Fabio a tour of the pottery and offered them the opportunity to explore our full range of products and glazes.
After browsing our collection, Nick, Darryl and Fabio selected some of our more neutral glazes including Soho, Moor (with a wax rim), Azure (with no iron band), Halo, JO White (with a wax rim) and also opted for Nirvana, a bolder glaze, for some of their feature pieces.
They choose crockery in irregular shapes and styles to complement their laid-back Italian themed restaurant; a decision aided by our team who were able to offer advice on the appropriate sizes for portion control and sharing dishes. The codes ordered included 26, 201, 203, 22, NSP17, 222, NSP11, 776B, 760, 550, 561, 232, 31, 467, 814, 660, 606, 559, 509, 203 703, 690, 691, 614, 628 and LBPJUGSMALL.
The wine coolers took slightly longer to be agreed upon however, with our advice, they agreed on three different colours to complement the rest of their tableware collection.
Although at the time we had an 8-week lead time, we were able to rush through 2 of each item and send to the client for the beginning of May to be used on a photoshoot for the new restaurant. It was vital Amano had these products to ensure consistency across their promotional photos and the dishes they would be serving on.
The rest of the order was delivered on the 25th May, with a small balance following on the 14th July.
- The majority of their order was completed in 5 weeks, despite our lead time in that period being 8 weeks
- The client said they were very happy with their crockery as well as the updates they received during the production and between deliveries
- The client would be happy to work with Surrey Ceramics again